FAQ's
Frequently Asked Questions (FAQs) | Staple Vogue
We want your shopping experience at Staple Vogue to be simple and worry-free. Here are some quick answers to our most commonly asked questions.
Orders & Shipping
Q: How long does it take to process my order?
A: Orders are processed within 1 to 2 business days after your purchase is confirmed.
Q: How long does shipping take?
A: Standard shipping within the United States takes 10 to 13 business days after processing.
Q: How much does shipping cost?
A: We charge a flat rate of $10.00 USD shipping per order within the United States.
Q: Do you offer international shipping?
A: Not at the moment. We currently ship to addresses within the United States only.
Q: How can I track my order?
A: As soon as your order ships, you’ll receive an email with your tracking number. You can track your package’s progress online.
Returns & Exchanges
Q: What’s your return policy?
A: You can request a return within 30 days of receiving your order. Items must be unworn, unused, with tags, and in their original packaging.
To start a return, email us at admin@staplevogue.com.
Q: Can I exchange an item?
A: The fastest way is to return the item and place a new order for the one you’d like.
Payments & Checkout
Q: What payment methods do you accept?
A: We accept major credit cards, debit cards, and PayPal at checkout.
Q: Is my payment information secure?
A: Yes. Our store uses secure, encrypted payment processing to protect your personal information.
Contact & Support
Q: How can I contact Staple Vogue?
A:
Email: admin@staplevogue.com
Phone: +1 (217) 409-3024 (Monday to Friday, 9:00 AM–5:00 PM EST)
We aim to respond to all messages within 24 business hours.